Every cloud has a silver lining-
And we’re here to be yours
Terms and Conditions
Welcome to Silver Lining Solutions. By accessing or using our services, programs, or website, you agree to be bound by the following terms and conditions.
1. Eligibility and Residency
Housing is available to eligible individuals including veterans, displaced adults, senior citizens, and SSI recipients who can live independently and comply with community guidelines.
All applicants must undergo an intake process, including screening and documentation review.
2. Resident Responsibilities
Residents are expected to maintain cleanliness and order in their living spaces and shared areas.
Participation in scheduled check-ins, case management, or support services may be required as part of the program.
Any acts of violence, substance abuse, or behavior that threatens the safety of others may result in immediate dismissal from the program.
3. Use of Property
The premises are to be used solely for residential purposes. Unauthorized guests, subletting, or illegal activities are strictly prohibited.
Damage to property caused by negligence may result in fees or termination of services.
4. Privacy and Confidentiality
We are committed to protecting your personal information. Any data collected during intake or residency will be kept confidential and used only for service provision or legal requirements.
5. Website Use
Content on our website is for informational purposes only. Unauthorized copying, distribution, or misuse of materials is prohibited.
We reserve the right to modify or remove content at any time without prior notice.
6. Changes to Terms
Silver Lining Solutions reserves the right to update or modify these Terms and Conditions at any time. Continued use of our services or website after changes constitutes acceptance.
7. Contact
For questions or concerns regarding these Terms and Conditions, please contact us at
[email protected] or +1 667-771-6900.
Privacy Policy
At Silver Lining Solutions, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you interact with our services or visit our website.
1. Information We Collect
We may collect the following types of information:
Personal identification information (e.g., name, date of birth, phone number, email address)
Housing application data (e.g., income status, program eligibility, emergency contacts)
Health-related or background information (only when necessary for service provision)
Website usage data (e.g., IP address, browser type, pages visited)
2. How We Use Your Information
We use the information collected to:
Evaluate housing eligibility and manage resident intake
Provide appropriate housing and support services
Communicate important updates or changes
Improve our website and outreach
3. Data Sharing and Confidentiality
We do not sell, rent, or trade your personal information. We may share data only with:
Authorized staff and partners directly involved in your care
Government agencies or funders, when required by law or grant conditions
Legal authorities, only if legally mandated
4. Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. Only trained personnel have access to sensitive data.
5. Your Rights
You have the right to:
Request a copy of the information we hold about you
Correct or update inaccurate information
Request deletion of your data (subject to service limitations and legal requirements)
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their policies before submitting any information.
7. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated date.
8. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at:
[email protected]
+1 667-771-6900
Baltimore City, Baltimore County, MD and surrounding counties
Privacy Policy
At Silver Lining Solutions, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you interact with our services or visit our website.
1. Information We Collect
We may collect the following types of information:
Personal identification information (e.g., name, date of birth, phone number, email address)
Housing application data (e.g., income status, program eligibility, emergency contacts)
Health-related or background information (only when necessary for service provision)
Website usage data (e.g., IP address, browser type, pages visited)
2. How We Use Your Information
We use the information collected to:
Evaluate housing eligibility and manage resident intake
Provide appropriate housing and support services
Communicate important updates or changes
Improve our website and outreach
3. Data Sharing and Confidentiality
We do not sell, rent, or trade your personal information. We may share data only with:
Authorized staff and partners directly involved in your care
Government agencies or funders, when required by law or grant conditions
Legal authorities, only if legally mandated
4. Security
We implement administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. Only trained personnel have access to sensitive data.
5. Your Rights
You have the right to:
Request a copy of the information we hold about you
Correct or update inaccurate information
Request deletion of your data (subject to service limitations and legal requirements)
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their policies before submitting any information.
7. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated date.
8. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at:
[email protected]
+1 667-771-6900
Baltimore City, Baltimore County, MD and surrounding counties
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